Privacy Policy

Last updated: August 2025

Scope

This Privacy Notice refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.

The UK General Data Protection Regulation (UK GDPR) and the 2018 Data Protection Act along with the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of all data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the movement of personal data within the UK and overseas. It should be noted that UK GDPR does not apply to information already in the public domain such as Companies House data.

Farnborough Tool Hire Ltd T/A Compact Plant Sales complies with the provisions of GDPR both in our capacity of Data Controller of our customers’ personal data and as Data Processor. We are pleased to provide the following information:

Who We Are

At Compact Plant Sales, we pride ourselves on providing our customers with high quality, nearly new, used plant and machinery. Buy quality used plant with complete confidence from a family owned and run business with over 45 years’ experience. We combine competitive prices with a worldwide delivery service.

Personal Data

Compact Plant Sales uses the information collected from you to provide quotations, hire services, make telephone contact and to email you information which the company believes may be of interest to you and your business. In making initial contact you consent to Compact Plant Sales maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services. Compact Plant Sales may occasionally also act on behalf of its members in the capacity of data processor. When working as a data processor, Compact Plant Sales will work hard to ensure that the work is fully compliant with UK GDPR.

Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to, personally identifying information like Internet Protocol (IP) addresses. Compact Plant Sales may, from time to time, use such information to identify its visitors. Compact Plant Sales may also collect statistics about the behavior of visitors to its website.

The Compact Plant Sales websites use cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. For full information, please view our website privacy and cookie policy.

Any information Compact Plant Sales holds about you, and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.

Compact Plant Sales will only collect the information needed so that it can provide you with the services it provides. We do not sell or broker your data, although coincidentally there may be times when your information could be contained in data that Compact Plant Sales have coincidently purchased from a third-party list broker.

For the purposes of sales, marketing and certain other services Compact Plant Sales uses third party suppliers, who for the purposes of UK GDPR are processors. Where these suppliers are not based within the UK, such as Spotler, data is processed on the basis of signed Standard Contract Clauses and/or other safeguards.

Legal basis for processing any personal data

To meet Compact Plant Sales contractual obligations to its customers and suppliers, and to respond to business enquiries.

Legitimate interests pursued by Compact Plant Sales

To promote Compact Plant Sales via relevant targeted communications that we have identified as likely to be of interest to you. This may include direct mail, email, newsletters, telephone calls, social media and any other channels to reach those involved in different construction or our target sectors.

Consent

Through agreeing with this privacy notice you are consenting to Compact Plant Sales processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing marketing@fthhiregroup.co.uk or by phoning 0333 241 2355 or writing to us, see last section for full contact details.

Disclosure

Compact Plant Sales may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. Compact Plant Sales requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and UK GDPR.

Retention Policy

Compact Plant Sales will process personal data during the duration of our business or hire contract services. We will keep this data for as long as we are able to market to you and if you withdraw your consent or opt-out of marketing communications, we will keep your contact details only to ensure that we do not contact you again for marketing purposes.

Data storage

Data is held in the United Kingdom and also held outside the UK on Google Drive and Spotler who have robust GDPR compliance and breach notification process for the processing of personal data.

Your rights as a data subject

At any point whilst Compact Plant Sales is in possession of or processing your personal data, all data subjects have the following rights:

•    Right of access – you have the right to request a copy of the information that we hold about you.

•    Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

•    Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

•    Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.

•    Right of portability – you have the right to have the data we hold about you transferred to another organisation.

•    Right to object – you have the right to object to certain types of processing such as direct marketing.

•    Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.

At your request Compact Plant Sales can confirm what information it holds about you and how it is processed.

You can request the following information:

•    Identity and the contact details of the person or organisation (Compact Plant Sales) that has determined how and why to process your data.

•    Contact details of the data protection officer, where applicable.

•    The purpose of the processing as well as the legal basis for processing.

•    If the processing is based on the legitimate interests of Compact Plant Sales and information about these interests.

•    The categories of personal data collected, stored and processed.

•    Recipient(s) or categories of recipients that the data is/will be disclosed to.

•    How long the data will be stored.

•    Details of your rights to correct, erase, restrict or object to such processing.

•    Information about your right to withdraw consent at any time.

•    How to lodge a complaint with the supervisory authority (ICO).

•    Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.

•    The source of personal data if it wasn’t collected directly from you.

•    Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

To access what personal data is held, identification will be required

Compact Plant Sales will accept the following forms of ID when information on your personal data is requested: a copy of your driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one photographic ID listed above, and a supporting document is required. If Compact Plant Sales is dissatisfied with the quality, further information may be sought before personal data can be released.

All requests should be made to marketing@fthhiregroup.co.uk or by phoning 0333 241 2355 or writing to us at the address further below.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Compact Plant Sales or its processors, you have the right to complain to Compact Plant Sales’s Managing Director. If you do not get a response within 30 days you can complain to the ICO.

The details of each of these contacts are:

Compact Plant Sales, attention of the Managing Director

5 Coxbridge Business Park, Farnham, Surrey, GU10 5EH

Telephone 0333 241 2355 or email marketing@fthhiregroup.co.uk 

ICO

Wycliffe House, Water Lane, Wilmslow, SK9 5AF

Telephone +44 (0) 303 123 1113 or visit https://ico.org.uk/make-a-complaint/